Privacy notice
Respectful handling of your information.
When you submit a service request, we collect information you provide so we can coordinate the details you asked for and respond to your questions.
What we collect
- Your contact details (such as name, email, and phone number)
- Request details (preferred date, traveler count, pickup notes, and accessibility or child-seat information you share)
- Context for coordination (such as state and your selected service reference)
How we use it
- To respond to your request and provide confirmation-ready coordination
- To communicate updates about timing, pickup guidance, or service questions
- To support travelers if you need adjustments or clarification
Your choices
- You can request changes or ask questions about the information you shared
- If you opt in to email updates, we’ll use that preference to send relevant confirmation and coordination messages
We aim to keep information use limited to what’s needed for coordination and support. If you have privacy questions, reach out through our support desk.
Updates to this notice
This notice may be updated from time to time as our practices evolve. We’ll keep the information clear and readable.
Contact for privacy questions
If you want to ask about your request information or communication preferences, please contact our support desk.
Security-minded by design
We treat traveler information carefully and only use it to coordinate the service you requested. You can expect straightforward communication and no unnecessary outreach.